Special Terms for Bosnia - Herzegovina Payments

Payment Methods

Payment for products in our online store (mobile application) can be made in one of the following ways: by payment cards – VISA, Maestro, or MasterCard that support payment via the Internet. Card payment is carried out in cooperation with AllSecure doo and Raiffeisen Bank and is performed in a secure and certified way through the AllSecure Payment Gateway, by simply entering the payment card details.
After the card data is entered and the payment confirmed, the bank authorizes the transaction, thereby approving the order and it enters the further process of preparation for delivery. The amount will be reserved on your card (account) and will not be available to you for other purposes.
The transaction will be completed and the amount deducted from your account only when the products are prepared for transport and handed over to the courier service (in this case, credited to your Stranger Soccer account). In the event that the payment is not completed, i.e. the amount is not deducted from the account within 14 days from the acceptance of your order, that order will be canceled and deleted. After the expiration of the 14-day period, the funds reserved on your account will be released and will be available to you again. After that, you can repeat the same or place a new order, and make the payment related to them.
Check with the bank that issued your card whether your card supports payment via the Internet.

Data protection

When entering payment card details, confidential information is transmitted over the public network in protected (encrypted) form using the SSL protocol, applying the most modern methods of tokenization of sensitive data, and in accordance with PCI-DSS standards. At no moment are payment card details available to the merchant.
3D Secure protection for all merchants and customers – The AllSecure Payment Gateway uses the highest global standards of data protection and privacy. All merchants who use the AllSecure Payment Gateway are automatically included in 3D Secure protection, thereby guaranteeing customers safe purchasing. Customers’ payment card numbers are not stored on the merchant’s system, and the data entry itself is protected by SSL data encryption.
PCI DSS Standards – The AllSecure Payment Gateway is constantly harmonized with all the requirements of card organizations with the aim of increasing the security level of merchants and customers. From 2005 until today, without interruption, the system has been certified as PCI-DSS Level 1, which represents the highest standard in the industry. The PCI Data Security Standard (PCI-DSS) is a norm that defines the necessary security measures in the processing, storage, and transfer of sensitive card data. PCI Standards protect sensitive cardholder data during the entire payment process: from the moment of data entry at the merchant’s point of sale, during communication between the merchant and the relevant banks and card organizations, as well as later storage of that data.

Refunds

In the case of a refund to the customer who has previously paid with one of the payment cards, either partially or in full, and regardless of the reason for the refund, that refund is made exclusively through the same VISA, Maestro, or MasterCard card that was used for the payment. This means that our bank, at our request, will perform the refund to the account of the cardholder.

Payment Conversion

All payments will be made in Bosnian convertible marks (BAM). If payment is made by payment cards of foreign issuing banks, the BAM amount of the transaction will be converted into the Bank’s settlement currency (EUR) according to the exchange rate of the Central Bank of Bosnia and Herzegovina. When charging your payment card, the already converted amount will be converted into your local currency, according to the exchange rate applied by the payment card operators. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site (mobile application).