facebook How Things Work

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Book Your Slots


1. Find a game of your choice from our range of available games
. You may use our filter to find the game that matches your preferences more effectively.

2. Select a game of your choice and book the number of slots you need. You need to have sufficient funds in your Stranger Soccer account to do so. If not, you will be prompted to top it up first.

3. Be there to enjoy the game if the game is confirmed. If the game is cancelled, full refunds will be made to your Stranger Soccer account.

Game Confirmation


A game is confirmed when two teams have joined the game. 
Once the game is confirmed, you will be notified via your account notification, email & SMS. Just turn up and enjoy the game!

Game Cancellation


There are a few reasons that a game may be cancelled
.

1. A pending game will be cancelled if the minimum number of players is NOT met before the closing time decided by the host.

2. Bad weather. Players will be informed at least one to two hours before the start of the game if the inclement weather continues. There will be FULL refunds in the event that the whole game is cancelled due to Inclement weather.

Withdrawing From a Game


Once you join a game, you can only withdraw from the game with full refunds if the following conditions are met:


1.You withdraw anytime before the game is confirmed 

2. You can withdraw from a confirmed game if there are more than the minimum number of players required.


However, all withdrawals must be done 2 hours before the start of the game.

Abnormality & Wet Weather


Refunds will be given when wet weather or any other abnormal situations occur according to the playable time of the game.